Timed Ticket FAQS

How do I purchase a timed-ticket?

If you are a member, secure your advanced reservation here. Have your membership card ID ready to log in (Don’t see it on your card? Click here). Then be sure to bring your membership card and printed reservation to the Museum at your designated date/time.

If you are purchasing general admission tickets, tickets can be purchased here. First select the date/time on the calendar for your desired ticket type. Then, choose the number of tickets for that date/time. Finally, add to cart and proceed to check out.

What happens if I miss my time?

All sales are final. No exchanges or refunds.

Note that Museum entry is not permitted prior to your ticket time and we can only accommodate guests to enter up to one hour after the stated time on your ticket, if space permits on that day.

What happens if I miss my day?

Tickets are only valid for the day of visit. No refunds.

What do I do if I already have a ticket? (i.e., purchased online before the Museum required timed-tickets or received tickets from a friend or hotel package)

Bring your ticket to the Museum, and you will be assigned a timed ticket for the next available time on that day.

How long will I be able to stay in the gallery? Is there a time limit in the gallery?

We ask that our guests enjoy their visit at their leisure. There is no limit to how long you can spend in the gallery. Should you need a break at any point during your visit, there is plenty of safe space to step back, including the Avant-garden, contemplation room in the James Family Wing and Café Gala.

Can I upgrade my timed-ticket to a membership?

Yes. Bring your ticket to the Member Services desk, and a Visitor Experience Specialist can apply your tickets to membership. This option is only available on-site and on the same day as your assigned ticket indicates.

I’m a member, do I need to reserve an online timed ticket?

Yes, member visits require a reservation to control capacities. Log in here to make a member reservation. Then bring your printed reservation and your membership card at your designated time and proceed to the member line.

I’m a member, how often can I reserve tickets?

As a benefit of membership, members can visit free all year. Members can reserve tickets once every 24 hours and are limited to then number of people covered by your membership level. Additional reservations made in one 24-hour period will not be accepted and result in an error. If a member would like to reserve more than one date, please check back on the next date to reserve space for another day. For questions, please email membership@thedali.org.

I’m a member, what if there is a line for admission? Will I get in?

Due to limiting capacities for health & safety, we will not allow walk-ups. As long as you have your advance member reservation and your membership card, you will get in. Please follow the regular admission cue. Once inside the Museum, you may proceed to the member’s desk for check-in.

Is parking included with my online ticket?

No, parking is a separate $10 fee when you get to the Museum ($5 on Thursdays after 5pm) and is available on a first-come, first-served basis. To minimize contact, all Museum transactions will be via credit card only. Parking is free, as available, for members visiting the Museum with valid membership card and ID (must have membership at the time of parking).

What if I am unable to purchase online, can I purchase tickets at the Museum?

Timed-tickets are required for entry. If we are not sold-out for a particular day/time, we welcome walk-ups.

Do I need a timed-ticket to purchase something from the Store or visit the Café or Raymond James Community Room?

Access to the Museum’s ground floor (including the café, store, Avant-garden and community room) is free and open to the public. To control capacities, online timed reservations are available by selecting ‘Ground Floor Only’ at the bottom of our tickets page. Walk up access may be available when space allows.

I have NARM membership from another institution, how do I reserve tickets?

The Dalí Museum participates in the NARM (North American Reciprocal Membership) program excluding museums within a 50-mile radius of The Dalí. For visits during The Shape of Dreams, there is a $10 fee per ticket. Purchase your online timed-ticket here.

Visiting NARM members also receive a Museum Store discount as long as they present a current NARM membership card validated with a gold North American Reciprocal sticker, or replica imprint of the NARM sticker (Guests are not included unless they present their own current membership card validate with the accepted NARM identification). The Museum also offers a local reciprocity program to all current Dalí Museum members.

If I have a General Admission ticket, do I also need to secure a Ground Floor Only ticket?

No. General Admission tickets include access to the permanent collection and all special exhibit galleries, plus the café, store, community room and Avant-garden located on the Ground Floor.

Why do ticket prices fluctuate?

Ticket prices vary depending on the day/time (Thursday nights are discounted at half-price after 5pm) or may be reduced when the Museum is in the midst of installing a special exhibit in our Hough Family Wing and therefore cannot offer access. Our ticket page reflects the most up-to-date prices.

Is there a good time to buy tickets to avoid crowds?

Because we do not limit the time a visitor spends at the Museum, it is difficult to predict when the Museum will be less crowded. Though not guaranteed, weekdays tend to be less crowded than weekends and holidays, often with tickets remaining in the afternoon time slots.