Timed Ticket FAQS

How do I purchase a timed-ticket?

If you are purchasing Gallery Admission tickets, tickets can be purchased here. First select your ticket type: Gallery Admission, Dalí Alive 360° + Gallery Admission or Thursday Night Special, then the date/time on the calendar for your desired ticket type. Then, choose the number of tickets for that date/time. Finally, add to cart and proceed to check out.

If you are a member, secure your advanced reservation here. Have your membership card ID ready to log in (Don’t see it on your card? Click here). Then be sure to bring your membership card and printed reservation to the Museum at your designated date/time.

What happens if I miss my time?

For Gallery Admission tickets, the Museum may accommodate guest entry within a two-hour window of the entry time listed on the online ticket, same day only and if space permits, provided it is within the Museum’s hours of operation. We recommend you allow extra time for arrival and parking to meet your ticket entry time. For Dalí Alive 360° showtimes, the time on the ticket is the start time. We recommend arriving in plenty of time as to not miss your showtime. All ticket sales are final. No exchanges or refunds.

What happens if I miss my day?

Tickets are only valid for the day of visit. No refunds.

What do I do if I already have a ticket? (i.e., purchased online before the Museum required timed-tickets or received tickets from a friend or hotel package)

Bring your ticket to the Museum, and you will be assigned a timed ticket for the next available time on that day. These tickets are valid for Gallery Admission. If there is ticket availability for an upcoming Dalí Alive 360° showtime, you may purchase the add-on onsite.

How long will I be able to stay in the gallery? Is there a time limit in the gallery?

We ask that our guests enjoy their visit at their leisure. There is no limit to how long you can spend in the gallery. Should you need a break at any point during your visit, there is plenty of safe space to step back, including the Avant-garden, contemplation room in the James Family Wing and Café Gala.

I bought a Dalí Alive 360° ticket. Is my ticket time my entry into the Museum or to Dalí Alive 360°?

The time selected on your Dalí Alive 360˚ experience + Gallery Admission ticket is the scheduled time for your Dalí Alive 360° showtime. You are welcome to enjoy the galleries and other daily Museum offerings at any time during operating hours on the same day. We recommend arriving in plenty of time for your Dalí Alive 360˚ experience, and heading to the Dome entrance 5 minutes prior to your showtime.

If I bought a gallery only ticket online, can I upgrade to see Dalí Alive 360˚ when I arrive?

If there is ticket availability for a Dalí Alive 360˚ showtime after your arrival, on the same day of your gallery admission ticket, you may upgrade your gallery admission ticket onsite.

Can we buy just a Dalí Alive 360˚ ticket? Can we buy separately?

Currently, Dalí Alive 360˚ is only available for viewing as an add-on experience to a Gallery Admission ticket. For ticket times and prices, please visit: TheDali.org/tickets.

Can I upgrade my timed-ticket to a membership?

Yes. Bring your ticket to the Member Services desk, and a Visitor Experience Specialist can apply Gallery Admission tickets to membership; Dalí Alive 360° add-ons do not apply. This option is only available on-site and on the same day as your assigned ticket indicates.

I’m a member, do I need to reserve an online timed ticket?

Advanced timed-reservations are recommended for members to visit The Dalí. Log in here to make a member reservation. Then bring your printed reservation and your membership card at your designated time and proceed to the member line. Members walk up reservations are also available during Museum operating hours and as space allows.

I’m a member, how often can I reserve tickets?

As a benefit of membership, members can receive free Gallery Admission all year. Members can reserve tickets once every 24 hours and are limited to then number of people covered by your membership level. Additional reservations made in one 24-hour period will not be accepted and result in an error. If a member would like to reserve more than one date, please check back on the next date to reserve space for another day. Members walk up reservations are available during Museum operating hours and as space allows. For questions, please email membership@thedali.org.

Is parking included with my online ticket?

No, parking is a separate $10 fee when you get to the Museum ($5 on Thursdays after 5pm) and is available on a first-come, first-served basis. All Museum transactions will be via credit card only. Parking is free, as available, for members visiting the Museum with valid membership card and ID (must have membership at the time of parking).

What if I am unable to purchase online, can I purchase tickets at the Museum?

Advance timed-tickets are recommended to guarantee entry. Timed tickets are required for Dalí Alive 360° + Gallery Admission. If we are not sold-out for a particular day/time, we welcome walk-ups.

Do I need a timed-ticket to purchase something from the Store or visit the Café or Raymond James Community Room?

Access to the Museum’s ground floor (including the café, store, Avant-garden and community room) is free and open to the public. Dalí Alive 360° requires a combined, timed Dalí Alive 360° + Gallery Admission ticket. Proceed to the admissions desk for ground floor entry.

I have NARM membership from another institution, how do I reserve tickets?

The Dalí Museum participates in the NARM (North American Reciprocal Membership) program excluding museums within a 50-mile radius of The Dalí. Visiting NARM members receive free admission for up to 2 adults and up to 5 children (17 and under) as long as they present a current NARM membership card validated with a gold North American Reciprocal sticker, or replica imprint of the NARM sticker. Timed tickets are required for Dalí Alive 360° + Gallery Admission, and is a $15 add-on experience.

Visiting NARM members also receive a Museum Store discount as long as they present a current NARM membership card validated with a gold North American Reciprocal sticker, or replica imprint of the NARM sticker (Guests are not included unless they present their own current membership card validate with the accepted NARM identification). The Museum also offers a local reciprocity program to all current Dalí Museum members.

Is there a good time to buy tickets to avoid crowds?

Because we do not limit the time a visitor spends at the Museum, it is difficult to predict when the Museum will be less crowded. Though not guaranteed, weekdays tend to be less crowded than weekends and holidays, often with tickets remaining in the afternoon time slots.