Career Opportunities at The Dalí

Career Opportunities at The Dalí
The Dalí Museum, located in the heart of picturesque downtown St. Petersburg, Florida, is home to an unparalleled collection of over 2,400 Salvador Dalí works, including nearly 300 oil paintings, watercolors and drawings, as well as more than 2,100 prints, photographs, posters, textiles, sculptures and objets d’art. The Museum’s nonprofit mission, to care for and share its collection locally and internationally, is grounded by a commitment to education and sustained by a culture of philanthropy.

At The Dalí, you become part of a creative process: collaborating with colleagues across departments; balancing the experience you bring to work with new talents & skills honed on the job; and sharing ideas and input in a dynamic, ever-evolving artistic environment. The Museum offers engaging work, a healthy work/life balance, an array of cultural and educational opportunities; and avenues for personal & professional growth… all in an iconic, world-renowned setting, surrounded by masterpieces of the 20^th century.

JOB TITLE: Copy/Content Producer
REPORTS TO: Marketing Manager
DEPARTMENT: Marketing

OVERVIEW

The Copy/Content Producer has two key areas of responsibility: copywriting/editing print & digital material and managing the Museum’s social media properties. This position works on multiple projects simultaneously and collaborates with departments across the organization.

ESSENTIAL DUTIES & RESPONSIBILITIES

Copywriting

Writes to consistently high standards, in a voice that aligns with the Museum’s brand guidelines – progressive & edgy while informative and engaging
Finds and applies insights from marketing data, consumer research and best practices to develop effective copy
Writes and edits Museum collateral copy such as brochures, signage and educational text panels
Writes and edits branded content across advertising mediums including digital, print, out-of-home, radio and video, closely collaborating with the Museum’s Art Directors
Writes and edits copy for Museum website, social media and email
Writes, edits and proofreads copy for Museum constituent communications including direct mail letters, annual impact reports and other fundraising mediums

Content Production & Social Media Management

Works with Marketing Manager to develop social media strategy
Develops editorial calendar based on Museum priorities and relevant social conversation
Researches, writes, produces and schedules social media content and campaigns
Produces engaging short form video content through scheduling, scriptwriting, capturing, editing and creating graphics; collaborates with Multimedia Producer as needed
Publishes content within Museum’s digital platforms, including WordPress (website CMS), Mail Chimp (email), Microsoft Dynamics 365 (email) and Sprout (social media)
Actively monitors and engages in social media conversations aligned with the brand; responds in timely manner to inquiries/comments
Identifies, connects and builds new communities of interests and advocates across social platforms to grow social media channels
Provides active/live social media coverage of select Museum events
Assists with evaluation, tracking and reporting performance across social platforms, optimizes engagement strategies based on learnings
Stays abreast of social media trends; provides input toward strategy
Maintains digital content on partner websites, such as chamber listings and tourism sites
Distributes and uploads monthly Museum events to media and “to do” community websites

QUALIFICATIONS

A passion for the arts and mission-based/non-profit work
BA/BS in writing, marketing, communications or equivalent
2+ years advertising/promotional copywriting experience
Exceptional writing skills including ability to communicate relevant information in a manner that prompts the desired action by the audience
Experience producing content for social media, including video capture/editing
Sharp attention to detail and deep understanding of grammar
Self-starter, motivated, excellent follow through
Excellent communication, proofreading skills and interpersonal skills
Social media in-platform and third-party scheduling/listening/reporting apps experience preferred
Content Management System(s), web and email management systems experience preferred
Knowledge/experience in copywriting for SEO is a plus
Available for occasional work after hours to monitor social conversation as well as nights/weekends and/or holidays, as dictated by Museum event schedules

Please send your resume, portfolio and a brief cover letter to hr@thedali.org. Please no phone calls.

JOB TITLE: Marketing Analyst
REPORTS TO: Marketing Director
DEPARTMENT: Marketing

OVERVIEW

The Marketing Analyst overseeing the CRM database (MS Dynamics) and the integrity of its data; organizing and interpreting quantifiable and qualifiable data for the Marketing and Development departments; and tracking, automating and optimizing marketing communications. They leverage their in-depth knowledge of the software’s capabilities, their understanding of the Museum’s marketing objectives and their skills as a collaborator to lead the organization’s use of the primary database. The position reports to the Marketing Director and closely collaborates with Finance, IT and Development.

PRIMARY RESPONSIBILITIES

Serves as System Administrator of the Museum’s CRM database platform, MS Dynamics 365
Proactively identifies and implements database modifications to support accurate recording, reporting and queries
Assesses the functionality of the CRM platform, collaborates with Finance and IT, or directly with vendor, to trouble-shoot and repair
Verifies the integrity of information/data to ensure complete and accurate records
Creates & compiles reports and pulls & analyzes data for Marketing and Development; assists other departments with ad-hoc reporting/analytics requests
Streamlines data capture throughout the transaction lifecycle
Ensures the database is segmented effectively for targeted marketing & development activities
Develops and activates CRM strategies to drive customer retention and maximize engagement
Creates real-time CRM dashboards and establishes automated communication workflows
Analyzes and reports on visitation trends and marketing campaigns
Develops and analyzes in-house surveys
Creates lists for marketing and fundraising campaigns & communications
Trains and supports internal CRM users including creating and maintaining SOPs
Participates as an active member in the CRM and ticketing online communities
Collects and mines data for grant applications and annual reports

ADDITIONAL RESPONSIBILITIES

Builds and deploys email communications within MailChimp and the CRM platform, Power MailChimp
Tracking and reports email performance
Oversees marketing email calendar in collaboration with Marketing Manager
Assists Development department with donor constituent reporting functions
Assists IT and Finance department with Galaxy ticketing platform as needed, including ticket modifications, POS menu adjustments, building ticketed events and processing transactions.
Assists with set up and analysis of ticket promotions and offers
Assist with membership processing and benefits fulfillment as needed

QUALIFICATIONS

Passion for the arts and mission-based/non-profit work
Bachelor’s degree required
3+ years relevant experience in database management and/or CRM management
Knowledge/experience in MS Dynamics 365 CRM and MailChimp Systems preferred
Experience working in Survey Monkey a plus
Proficiency in data analysis, queries, reports, and imports with exceptional MS Excel and SQL aptitude
Strong critical-thinking, analytical and problem solving skills
Exceptional computer and technology skills
Excellent communication and training skills

Please send your resume, portfolio and a brief cover letter to hr@thedali.org. Please no phone calls.

JOB TITLE: Visitor Experience Specialist
REPORTS TO: Visitor Experience Management
DEPARTMENT: Visitor Experience
STATUS: Non-exempt
SALARY: $15/hour

ESSENTIAL DUTIES & RESPONSIBILITIES
Interact with visitors at various locations within the Museum by rotating in these areas:

Selling admission tickets & memberships
Gallery attendant
Digital Experience attendant

KNOWLEDGE, SKILLS & ABILITIES

Customer service skills
Interpersonal communication skills
Point of Sales Systems knowledge
Comfortable with technology
Proficiency with computer business programs (word/outlook)
Comfortable in a dynamic work environment
Bi-lingual an asset but not required

EDUCATION, EXPERIENCE & TRAINING

Point of Sales Systems
High School Diploma
Customer Service

QUALIFICATIONS & REQUIREMENTS

Legal age, ID, and documentation
Subject to background check
Commit to working between 15-20 hours weekly
Ability to work on a Saturday or Sunday weekly
Ability to work holidays/black out dates

BENEFITS

401(k) & Dental insurance

SCHEDULE

4 hour shifts, 6 hour shifts & 8 hour shifts
Day & Evening opportunities
Holidays & Weekend availability required

Please complete this application and send with your resume with a brief cover letter to vemgmt@thedali.org. We do not accept phone calls or walk-ins without appointments.