View from below Dali Museum helical staircase

Career Opportunities at The Dalí

Career Opportunities at The Dalí
The Dalí Museum, located in the heart of picturesque downtown St. Petersburg, Florida, is home to an unparalleled collection of over 2,400 Salvador Dalí works, including nearly 300 oil paintings, watercolors and drawings, as well as more than 2,100 prints, photographs, posters, textiles, sculptures and objets d’art. The Museum’s nonprofit mission, to care for and share its collection locally and internationally, is grounded by a commitment to education and sustained by a culture of philanthropy.

At The Dalí, you become part of a creative process: collaborating with colleagues across departments; balancing the experience you bring to work with new talents & skills honed on the job; and sharing ideas and input in a dynamic, ever-evolving artistic environment. The Museum offers engaging work, a healthy work/life balance, an array of cultural and educational opportunities; and avenues for personal & professional growth… all in an iconic, world-renowned setting, surrounded by masterpieces of the 20th century.


JOB TITLE: Digital Marketing Coordinator
REPORTS TO: Marketing Manager
DEPARTMENT: Marketing   
FLSA STATS: Exempt

OVERVIEW

The Digital Marketing Coordinator is responsible for the creation, deployment, monitoring and analyses of content for The Dalí’s social media properties; assisting with content creation for TheDali.org and the deployment of marketing emails; maintaining Museum partner-site listings; and distribution of Museum event listings to media contacts.

This position works on multiple projects simultaneously and will collaborate across the organization and with web development vendors, PR/Media partners, and in-house and external videographers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Social Media

  • Develop social media calendar based on key Museum events & offerings and relevant social conversation for all Museum platforms, including but not limited to Facebook, Instagram, Twitter, Flickr, YouTube and LinkedIn
  • Research, produce, schedule and monitor social media campaigns & content that aligns with the Museum social media strategy
  • Stay abreast of social media trends
  • Actively monitor and engage in social media conversations aligned with the brand; respond in timely manner to inquiries/comments made on social media
  • Identify, connect and build new communities of interests and advocates across social platforms to grow social media channels
  • Evaluate, track and report performance across social platforms, optimize engagement strategies based on learnings
  • Source, size, edit, and/or crop images as needed
  • Create video stories and coordinate live social videos; Collaborate with multimedia producer as needed
  • Provide social coverage of select Museum events

Website & Email

  • Work within the Museum’s digital platforms, including but not limited to WordPress (website CMS), Mailchimp (email), and Microsoft Dynamics 365 (email), plus media/web agencies
  • Develop content for website and email including copy-writing, proofreading and image selection
  • Assist with building marketing emails; collaborate with Data Manager on CRM initiatives
  • Assist with web & email content editing and publishing
  • Assist with data gathering for analysis of web & email metrics
  • Maintain digital content on partner websites, such as chamber listings and venue sites
  • Distribute and upload monthly Museum events to media and “to do” community websites
  • Collaborate with Visitor Experience department on Dalí Museum App to ensure consistencies with digital properties, assist with analysis as needed

KNOWLEDGE SKILLS AND ABILITIES

  • Attention to detail and ability to meet simultaneous deadlines
  • Exceptional writing skills
  • Strong researching skills
  • Excellent communication, proofreading skills and interpersonal skills
  • Introductory level design and video editing skills; Adobe Creative Suite experience a plus
  • Proficiency in MS Office
  • Social media in-platform and third-party scheduling/listening/reporting apps experience preferred
  • Content Management System(s), web and email management systems experience preferred

EDUCATION, EXPERIENCE, AND TRAINING

  • A passion for the arts
  • BA/BS in marketing, communications or equivalent required
  • 1-2 years professional digital marketing and/or web and/or social media experience
  • Experience in creating and producing content/campaigns for social media and/or web; DIY video editing a plus
  • Experience in visual arts, cultural, educational, nonprofit or similar setting preferred
  • Available for occasional work after hours to monitor social conversation as well as nights/weekends and/or holidays, as dictated by Museum event schedules

Please send your resume with a brief cover letter to hr@thedali.orgPlease, no phone calls or in person applications.


JOB TITLE: Data Manager
REPORTS TO: Marketing Director
DEPARTMENT: Marketing

OVERVIEW
The Data Manager is responsible for maintaining the Museum’s ticketing system (Galaxy), ensuring the integrity and accuracy of database records (CRM Dynamics) and gathering, building and interpreting data for the Marketing and Development departments. They leverage their in-depth knowledge of the software’s capabilities, their understanding of the Museum’s needs and their skills as a collaborator to lead the organization’s use of the primary database. The position reports to the Marketing Director and closely collaborates with Finance and Development. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

General Database functions:

  • Serves as System Administrator of Galaxy ticketing platform and MS Dynamics 365 CRM
  • Assesses the functionality of the database, ensures the platforms work across the organization
  • Trains and supports database end-users including creating and maintaining SOPs
  • Verifies the integrity of information to ensure clean, complete and accurate records
  • Participates as an active member in the Gateway network online community
  • Proactively identifies and implements database modifications to support accurate recording and reporting including dashboards, workflows and queries
  • Creates & compiles reports and pulls & analyzes data

Galaxy functions:

  • Creates and modifies timed-tickets and manages the ticketing website user-interface
  • Collaborates with Visitor Experience to optimize POS ticketing menu, user and team sales tracking
  • Streamlines data capture throughout the transaction lifecycle via Galaxy Webstore and POS
  • Builds ticketed/RSVP events, including pre-run reports to monitor sales
  • Sets up ticket promotions and offers in collaboration with Marketing
  • Collaborates with Development department for all donor constituent reporting functions
  • Assists organization with other reporting/analytics requests including but not limited to Museum App analytics

CRM Dynamics functions

  • Ensures the database is segmented effectively for targeted marketing & development activities
  • Works with Marketing team to create and assign lists for campaigns and communications
  • Develops plans and delivers CRM strategies that encourage customer retention and loyalty
  • Ensures the CRM platform captures information at key points in the customer life cycle
  • Creates Customer Journey Mapping analyzing Museum touch points to maximize lifetime value/engagement  

QUALIFICATIONS:

  • Passion for the arts!
  • Bachelor’s degree required
  • 3+ years relevant experience in database management and/or CRM management
  • Experience working with ticketing systems a plus
  • Knowledge/experience in MS Dynamics 365 CRM and Gateway Ticketing Systems preferred
  • Proficiency in data analysis, queries, reports, and imports with exceptional MS Excel and SQL aptitude
  • Strong critical-thinking, analytical and problem solving skills
  • Exceptional computer and technology skills
  • Excellent communication and training skills

Please send your resume with a brief cover letter to hr@thedali.orgPlease, no phone calls or in person applications.


JOB TITLE: Part-time Seasonal Visitor Experience Specialist
REPORTS TO: Visitor Experience Management
DEPARTMENT: Visitor Experience
STATUS: Non-exempt
SALARY: $11/hour

ESSENTIAL DUTIES & RESPONSIBILITIES:

Interact with visitors at various locations within the Museum by rotating in these areas:

  • Selling admission tickets
  • Selling memberships
  • Gallery attendant
  • Working in parking booth (air conditioned)

KNOWLEDGE, SKILLS & ABILITIES:

  • Customer service skills
  • Interpersonal communication skills
  • Point of Sales Systems knowledge
  • Comfortable with technology
  • Proficiency with computer business programs (word/outlook)
  • Comfortable in a dynamic work environment
  • Bi-lingual an asset but not required

EDUCATION, EXPERIENCE & TRAINING

  • Point of Sales Systems
  • High School Diploma
  • Customer Service

QUALIFICATIONS & REQUIREMENTS

  • Legal age, ID, and documentation
  • Subject to background check
  • Commit to working between 15-20 hours weekly
  • Ability to work on a Saturday or Sunday weekly
  • Ability to work Thanksgiving weekend
  • Ability to work 12/26 – 12/31
  • Desire to become knowledgeable about the Museum, its collection and the artist, Salvador Dalí

Dalí Museum High season is roughly from Thanksgiving to Easter

Please complete this application and send with your resume with a brief cover letter to vemgmt@thedali.org, Please no phone calls.